Shipping & Delivery

SHIPPING & DELIVERY POLICY

Last updated October 19, 2023



This Shipping & Delivery Policy is part of our Terms of Use (“Terms”) and should be therefore read alongside our main Terms: https://bigiltoks.com/terms-of-use/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store and curbside pickup is available for certain purchases. Pickups are available Monday – Friday from 10.00 AM – 04.00 PM. store pickuper: the customer needs to call the store or delivery partner and inform them of the time the pickuper will collect the order.

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free certain orders or products and services shipping on certain orders or products and services for subscribers.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Services, handling, and delivery Charges are not refundable.

return item if it is physically damaged or defective, is different from their description on the product detail page, or has missing parts or accessories, it will not be eligible for replacement or refund.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

READ OUR LEGAL TEARDOWN POLICIES HERE.


QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://bigiltoks.com/refund_returns/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: